Testimonials

  • “We just wanted to let you know how grateful we are for all of your hard work. Our house feels like a home again. All of you have been so patient and compassionate throughout this entire process. I don’t know how we would have coped without you by our sides. You helped us take so much of the stress out of these past six months. We had wonderful experiences with all of the employees at United Services. They were kind, caring, professional . . . experts at their trades! We are truly thankful for all you have done.”

    Kristen & Jeremy Poland, West Des Moines, Iowa
    (Fire – December, 2009)
  • “Last year, two weeks before Christmas, my daughter and son-in-law’s house burned down . . . in West Des Moines. When my daughter, Kristen, called us, we didn’t know what to do. We were so far away. Kristen and Jeremy told us that they had the most wonderful company rebuilding their house. They told us how you took them step by step, explaining how to spend wisely and how you put special details into the house “just because” you knew she liked that. Where does Des Moines find people like you and why can’t you move to New Jersey? We came to Iowa this summer to say thank you and just couldn’t get over the beautiful work you did. I can’t express enough how much we appreciate your kindness to Jeremy and Kristen. If we ever move to Iowa, we know who to call to work on our home.”

    Kathleen, Len and P.J. Peliotis, Morristown, New Jersey
    (Fire – December, 2009)
  • “You can’t imagine the horrible feeling our son Chris had when he got that call while on vacation at Okoboji this summer, in the middle of a divorce, that his house had just been substantially destroyed by a fire. It was definitely a gut shot. I want to thank you for helping Chris and doing an outstanding job in organizing everything. The day I met you, you told me you could get the job done. Quite honestly, I had my doubts but you proved me wrong. The quality of work was very good and on schedule. This is the best experience I have ever had with a contractor. Thank you for everything you did to help get Chris back in his home.”

    Mike Elyea, Waukee, Iowa
    (Fire – July, 2008)
  • “Your professionalism and commitment to treating the customer’s personal loss with pro-active and responsive action is greatly appreciated. As I have repeatedly done, I will continue to tell everyone, “If you ever have a fire, flood, or other disaster, in any type of property loss, the first call you should make is to United Services.” They take care of business and I would recommend United Services to anyone who needs them for renovations, restorations, and emergency repairs. Thank you for everything your company has done and for every day each and every one of you comes to work to do your job in such a professional manner.”

    Ron & Sue Hurd, Urbandale, Iowa
    (Water – January, 2009)
  • “I want to thank you very much for the work you have done. Your people are very great to work with!! They are very professional, yet make it fun to be around them. I can not express how wonderful it is in a situation like this to trust the workers and know that they are there to help. I will recommend your company to anyone and everyone who needs this type of work done. Thank you for making this disaster in our lives a lot easier to deal with!”

    Travis & Amy Tinken & Family, Story City, Iowa
    (Fire – April, 2010)
  • “First off, Janice and I want to thank you for all your hard work in taking on our rebuilding project. You have taken on a mess, a disaster, and turned it into a palace. I know I might perhaps be the most critical, detailed and difficult customer you have met to date. When I tell you that you have done a good job, I mean it. My family’s life and state of normalcy was ripped apart following the destruction of our home by the tornado. Seeing our home come back together and look so good is a huge relief.”

    Russell & Janice Hughes, Creston, Iowa
    (Tornado – April, 2012)
  • “Thank all of you for the great work you did on my house with incredible patience. It is much more beautiful and more functional than it was before. I love having my washer and dryer upstairs, fans in the bathroom & kitchen, wonderful lighting, etc. The clever way you made two different closets in the hall look the same . . . Words aren’t enough! Thank you.”

    Mary Vincent, Jewell, Iowa
    (Fire – August, 2011)
  • “The experience we had with United Services was exceptional! Going thru a house fire and being displaced from your home and all the emotional trauma that comes along with it, to know we had a company that was as good as you were and professional as you were, was a blessing. When we get ready to do any renovation, we will definitely use United Services.”

    Debbie & C.R. Beavers, Des Moines, Iowa
    (Fire – November, 2011)
  • “Please thank each and every one of your employees that helped with my “water” situation. Everyone showed care and respect with my hardship at a time when I was at a loss of what to do next. I would recommend your company to anyone. Thank you again so much. Your employees are the best!”

    Sandi Rodgers, Pleasant Hill, Iowa
    (Water – August, 2010)
  • “I am writing this letter to thank your company, United Services, for a job well done on the rebuilding of our home. Since our fire in late January, your company has shown diligence and dedication to finish work on time and get our family back into our home, which we greatly appreciate. Your attention to the specifics and proper scheduling has been remarkable, resulting in a job well done. Again, we would like to express our gratitude to everyone who worked on our home. The members of your team were very kind and professional during this difficult time. We would not hesitate to refer United Services to other homeowners who are in need of quality services from a contractor.

    Shane & Rachelle Sanford, Des Moines, Iowa
    (Fire – January, 2011)