We
work with the insurance company, but we work for the
homeowner. With our knowledge and experience, we help
both get what they want: quality repairs, exceptional
service, and competitive prices.
Our resources and our
excellent personnel allow us to handle questions and
concerns fully, completely, and in a timely and accurate
manner. The project estimator and the project supervisor
communicate directly with the homeowner and with each
other throughout every phase of every job.
Because the customer's
satisfaction is our goal, UNITED
SERVICES of Des Moines upholds and publishes
a code of ethics . . . and we guarantee our work. For
fire losses, we provide a "No Smoke Odor Guarantee"
that is completely transferable, if and when a customer
sells their property.
When the job is finished,
we send our "report card" for customers to complete,
to be sure we maintain the highest level of quality
work and customer satisfaction. |